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For plumbers

The app for plumbing services that fits how the work actually runs

Emergency callouts, quoted renovation work and maintenance cycles are three different paperwork problems. Capture the variation before you leave the site. Free up to 20 jobs a month.

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Key takeaways

  1. The extra work found once the wall is open gets added to the job on the spot, with a photo.
  2. A callout can be invoiced from the driveway rather than remembered on Friday.
  3. Hot water changeovers and bathroom renovations get an itemised quote that becomes a job on acceptance.
  4. Maintenance clients run as recurring jobs; meter and isolation-valve notes carry across every visit.
  5. Free under 20 jobs a month, then $25 a month including two users.

Built for how plumbers actually work#

  • Variations captured while the customer is standing there. The extra work found once something is opened up gets added to the job on site, photo attached, while the yes is still fresh. That is the line that never makes it onto a paper invoice.
  • Emergencies invoiced from the kerb. A blocked drain at seven in the morning is paid for, not forgotten by Friday. Raise and send the invoice before you have left the driveway.
  • Maintenance clients on a cycle. Service and maintenance work runs as recurring jobs, so the next visit is already on the schedule instead of depending on someone remembering.

What changes when the paperwork moves to the phone#

What changes, job by job
  The old way With Chippie
Variations Agreed verbally, then argued about two weeks later Added to the job on site with a photo attached
Emergency callouts A receipt book, and paperwork that catches up eventually Invoiced from the driveway before you leave
Quoted work Rebuilt from memory that evening Itemised on site, becomes a job when accepted
Maintenance Callbacks remembered, or missed Recurring jobs land on the schedule by themselves
Site detail In your head, or in a different notebook Meter and valve location, gate codes and tenant numbers on the client

How a plumbing job runs in Chippie#

Plumbing splits three ways: emergency callouts that need invoicing before you have left the kerb, scheduled renovation work that needs a properly itemised quote, and maintenance clients you see on a cycle. Generic job software handles one of the three well and slows you down on the other two.

  1. Quote or attend

    A hot-water changeover or a bathroom renovation gets an itemised quote on site. A callout skips straight to the work.

  2. Open it up

    The real scope shows up once something is opened. Add the extra work to the job on the spot, with a photo, while the customer is agreeing to it.

  3. The job carries its own detail

    Meter and isolation-valve location, gate codes and the tenant's number sit on the client and come with every job at that address.

  4. Invoice on the spot

    The invoice matches what was agreed, line by line, instead of being rebuilt from memory at nine at night.

  5. Book the next service

    Maintenance and service clients run as recurring jobs, so the next visit is already on the schedule.

The variation is the whole argument for doing this on a phone rather than on paper. An invoice you can defend is one where the extra work, the photo and the date all sit together from the moment it was agreed.

Plumbers: your questions#

Can I add extra work to a job while I am on site?
Yes, and it is the thing plumbers get most out of. Add the line items to the job with a photo while the customer is standing next to you, and the invoice matches what was agreed rather than what you remember.
Can I invoice an emergency callout before I leave?
Yes. Raise and send the invoice from the phone on site. The small jobs are the ones that go unbilled, and this is the fix for that.
Does Chippie work with no signal under a house or in a basement?
Not yet. Offline mode is in development. Today Chippie needs a connection and is built to be quick on a poor one.
Can I set up regular maintenance visits?
Yes, as recurring jobs. The visit lands on your schedule on its cycle without you re-creating it each time.

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