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Chippie help docs

Managing clients

Add clients one at a time or bulk import a messy contact list, and keep every quote, job and invoice for a customer in one place.

In any job management system the client record is the anchor: every quote, job and invoice hangs off it, so the full history for a customer lives in one place instead of scattered across texts and emails. Chippie works the same way.

What a client record holds

Field What it does
Name Appears on every quote and invoice for this client
Email Where quotes and invoices are sent, and where acceptance comes back from
Phone One tap to call from the job page
Street address Drives the map and tap-to-navigate on job pages
Notes, photos, documents Attach to the client and to their work, and stay attached

Add one from the Clients screen, or on the fly while creating a quote. The address does double duty: getting to site is one tap from the job.

Bulk import when you are switching

If your contacts live in a phone export, a spreadsheet or an old app, you do not have to retype them. Paste the messy list into Chippie's bulk import and it turns the text into client records, up to 50 at a time. This is the fastest way to move a whole business across.

  • It reads unstructured text, so a copied column or an emailed list both work.
  • Fifty at a time, repeated as many times as you need.
  • Review before it commits, so a badly split line is caught rather than saved.

The client history

Open a client and you see everything you have ever done for them: quotes sent, jobs done, invoices paid and unpaid. Next time they call about "that job from last spring", the answer is on the screen rather than in a shoebox.

This is the reason to put even small jobs through the system. A client record with three years of work on it is worth something; a client record with a phone number is a contact.

Common questions#

How many clients can I have?
There is no client limit on any plan. The free plan limits jobs per month, not clients.
Can I import from another job management app?
Yes. Export your contacts from the old app in any text format and paste them into the bulk import. See [Getting started](/docs/getting-started) for the setup order.
Does the address have to be exact?
Close enough to navigate to. The address drives the map and the tap-to-navigate button on the job page, so a street and suburb beats a lot of missing house numbers.
What happens to a client's history if I edit their details?
Nothing moves. Quotes, jobs and invoices stay attached to the client record, so correcting a phone number does not disturb anything you have already sent.

Stop doing this in a spreadsheet

Chippie does the quoting, the invoicing and the GST maths for you.

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