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Chippie help docs

From quote to job

What happens when a quote is accepted, why the job is created automatically, and why the job keeps the details as they were agreed.

In any job management system acceptance is the moment a priced offer becomes committed work. Done right, the system creates the job for you and freezes the agreed details, so what you quoted is what the job says even if things change later. That is what Chippie automates.

What acceptance creates

When a quote is accepted, either by you in the app or by the client from their emailed link, Chippie creates two things in one step:

  1. The job, carrying the quoted details as they stood at acceptance.
  2. A draft invoice, already holding the agreed amounts.
  3. The record on the client, so the whole sequence is in their history from this point on.

No retyping, no copy-paste, no doing it tonight. The paperwork for the rest of the job's life is started the moment the client says yes.

The job carries a snapshot of the deal

The job takes the quote's details as they stood at acceptance. That is deliberate: the accepted quote is the agreement. Editing the quote afterwards does not silently rewrite the job, which protects both sides when there is a question about what was agreed.

Track the job to done

Jobs carry a status through the work, and every change is logged with a time, so there is a history of what happened and when.

Stage What it means
Ready Accepted and waiting to start
In progress Work has begun, sessions can be booked against it
Completed The work is done and the invoice becomes ready to send

Jobs can also be scheduled on the calendar, one work session per day the job runs.

Common questions#

The client accepted by email. Do I need to do anything?
No. The acceptance lands in the app, the job and draft invoice are created, and the quote shows as accepted.
What if the scope changes mid-job?
Price the change and agree it with the client, then update the job's details. The original acceptance stays on record, which is the point of the snapshot.
Can I create a job without a quote?
Jobs come from two places: an accepted quote, or a [recurring job](/docs/recurring-jobs) that generates its next job on schedule. For one-off work the quote is the front door, and accepting your own quote in the app takes seconds.
Why does editing the quote not change the job?
Because the accepted quote is the agreement. If editing it silently rewrote the job, neither side could point at what was agreed. Change the job instead, and the record of both survives.

Stop doing this in a spreadsheet

Chippie does the quoting, the invoicing and the GST maths for you.

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