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Chippie help docs

Taking payments

Accept bank transfer, cash, or card payments through Stripe, and record every payment against the invoice so paid means paid.

In any job management system the payment step should answer one question with certainty: has this invoice been paid or not? Everything else, meaning how the money actually moves, is a choice you offer the client. Chippie records the certainty and supports the choices.

Your payment methods, on every invoice

Set your accepted payment methods once in business settings and they appear on every invoice PDF and email automatically.

Method Setup Suits
Bank transfer Your account details in settings Most trade work, and every commercial client
Card, via Stripe Connect a Stripe account The pay-it-now-while-I-am-here moment
Cash Nothing to set up Small jobs and long-standing customers

Clients always know how to pay, which removes the most common reason an invoice sits untouched.

Card payments through Stripe

Connect Stripe and clients can pay invoices by card from the link in the email. Card payments suit the moment where the client is standing in front of you and would rather settle it now than remember later, and that moment is worth real money in avoided chasing. Stripe's standard card fees apply per transaction and go to Stripe, not to us.

Bank transfer and cash

Plenty of trade work is still paid by transfer or cash, and that is fine. The point is the record:

  • When the payment arrives, confirm it or mark the invoice paid.
  • The paid date is recorded automatically, the same way every time.
  • Your books then say what actually happened rather than what you remember.

That consistency is what makes the dashboard's unpaid list trustworthy. A list you do not trust is a list you stop looking at.

Common questions#

Does Chippie take a cut of payments?
No. Chippie charges the subscription, not a percentage of your invoices. Card payments carry Stripe's own processing fee, which goes to Stripe.
Can a client part-pay an invoice?
Record what happened against the invoice and settle the remainder as agreed. The invoice stays visible as outstanding until it is marked paid.
What about chasing late invoices?
The dashboard keeps unpaid invoices visible so nothing quietly ages out. For the chasing process itself, the blog covers a full late-invoice playbook for Australia.
Do I have to connect Stripe?
No. Bank transfer and cash work with no integration at all. Stripe is there for the clients who want to pay on the spot with a card.

Stop doing this in a spreadsheet

Chippie does the quoting, the invoicing and the GST maths for you.

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